Privacy Policy for Sheetal Courier App
Effective Date: 26 May 2026
Welcome to Sheetal Courier App (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.
By using the Sheetal Courier App, you agree to the collection and use of information in accordance with this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you register or use our services, we may collect:
Full name
Phone number
Email address
Delivery and pickup addresses
Profile photo (optional)
Payment information (if applicable)
b. Location Information
To provide courier and delivery services efficiently, we may collect:
Device location data
This information helps with:
Shipment tracking
Delivery route optimization
Pickup and delivery verification
c. Device and Technical Information
We may automatically collect:
Device model
Operating system version
IP address
App version
Device identifiers
Crash logs and diagnostics
d. Usage Information
We may collect information regarding:
App usage activity
Search history within the app
Delivery history
Transaction records
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2. How We Use Your Information
We use collected information to:
Provide courier and delivery services
Process shipments and orders
Enable live tracking features
Improve app performance and user experience
Communicate delivery updates and notifications
Respond to customer support requests
Prevent fraud and unauthorized activities
Comply with legal obligations
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3. Sharing of Information
We do not sell your personal information.
However, we may share information with:
a. Delivery Partners and Staff
To complete deliveries and logistics operations.
b. Service Providers
Third-party vendors who help us operate the app, such as:
Cloud hosting providers
Analytics services
Notification services
c. Legal Authorities
If required by law, regulation, legal process, or governmental request.
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4. Data Security
We implement reasonable security measures to protect your information from:
Unauthorized access
Disclosure
Alteration
Misuse
Destruction
Despite our efforts, no method of electronic storage or internet transmission is completely secure.
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5. Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain business records
Resolve disputes
Comply with legal obligations
When information is no longer needed, we securely delete or anonymize it.
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6. Your Rights and Choices
Depending on your location and applicable laws, you may have rights to:
Access your personal data
Correct inaccurate information
Delete your account and data
Withdraw consent
Opt out of promotional communications
To exercise these rights, contact us using the details below.
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7. Children’s Privacy
Sheetal Courier App is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal data, we will take steps to remove such information.
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8. Third-Party Services
Our app may use third-party services such as:
Google Maps
Firebase
Analytics tools
These services may collect information according to their own privacy policies.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our official platform with an updated effective date.
We encourage users to review this Privacy Policy periodically.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Sheetal Courier App
Email: sheetal.entb@gmail.com
Phone: +8801793667655
Address:Dhaka Bangladesh
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Consent
By using the Sheetal Courier App, you consent to this Privacy Policy and agree to its terms.